Case Study : AI-Powered Service Management Transformation for a Leading Media Company

AI-Powered Service Management Transformation for a Leading Media Company Summary A leading global media-intelligence company modernized its service operations by implementing AI-powered Jira Service Management (JSM). The new JSM platform introduced an AI virtual agent, automated onboarding and offboarding, and streamlined routine service requests. This transformation reduced overall support ticket volume, increased efficiency, and freed […]

Deliver Faster, Smarter Service Across Your Enterprise with AI-Powered Jira Service Management

Deliver Faster, Smarter Service Across Your Enterprise with Jira Service Management Give every team — IT, HR, Facilities, Procurement, and more — a modern, unified way to support employees and customers. Watch the AI-Powered JSM Webinar in Action Why Organizations are Leaving LEGACY Service Management tools? Legacy ITSM tools slow teams down with outdated interfaces, […]

Atlassian Government Cloud: Secure Collaboration for Mission Success

Atlassian Government Cloud: Secure your mission. Empower all teams. Serve every citizen. Atlassian Government Cloud unifies teams and data to drive secure collaboration, smarter decisions, and faster mission success on a FedRAMP Moderate, connected cloud platform. Legacy systems slow outcomes, increase risk, and limit agility. Whether you’re delivering citizen services or managing government contracts, modernization […]

Transforming Enterprise Service Management with Jira Service Management

Transforming Enterprise Service Management with Jira Service Management At ANB Technologies, we help organizations accelerate their service management transformation through Atlassian Jira Service Management (JSM), enabling faster resolution, seamless collaboration, and exceptional service experiences across the enterprise. Whether you’re modernizing from a legacy platform or expanding service management beyond IT, we help you realize the […]

Simplify ITSM: Replace Ivanti Neurons with Jira Service Management

Cut the complexity of Ivanti Neurons. Switch to a modern, flexible service management platform that scales. With Cherwell’s support ending, avoid legacy service management systems like Ivanti Neurons. Bring IT, dev and business teams together with Jira Service Management. Book a JSM demo See why customers switch to high velocity Jira Service Management Ivanti Neurons […]

Teamwork Collection: Break down silos, Boost productivity.

Teamwork Collection: Break down silos, Boost productivity. The Teamwork Collection combines Jira, Confluence, Loom, and Rovo AI agents into one seamless system. Powered by the Atlassian Platform and Teamwork Graph, it reduces context-switching, and empowers every team to work faster, smarter, and more connected. Jira Plan and track work Confluence Unleash knowledge Loom Advance work […]

Deliver Exceptional HR Services with Jira Service Management

Deliver Exceptional HR service with Jira Service Management Ready to transform your HR service delivery? Modern HR teams need more than just a ticketing tool. Jira Service Management combines AI, automation, and collaboration to help you deliver faster, smarter HR support—from onboarding to offboarding. From onboarding to off-boarding, and everything in between, JSM can turn […]

State of AI in Service Management

AI and Service Management: Transforming the Future. Atlassian’s State of AI in Service Management report reveals that 88% of organizations….