Welcome to the August 2026 edition of The Velocity Report.

Modern service management is evolving quickly—from AI-powered operations to cloud transformation and enterprise-wide collaboration. This month, we’re sharing new expert insights, an upcoming webinar, a customer success story, and the latest Atlassian innovations to help your organization stay ahead. 

Modernizing Government Service Delivery with AI and Automation

Government agencies are being asked to do more with less—delivering faster, more connected services while navigating budget constraints, increasing service demands, and evolving citizen expectations.

In our newest podcast, ANB Technologies explores how AI-powered service management, automation, and Enterprise Service Management are helping public sector organizations modernize operations, improve employee experiences, and reduce manual work across IT and business services. Hear practical insights, real-world strategies, and where agencies are seeing the biggest opportunities for transformation.

Rethinking ServiceNow? Explore a Smarter Path Forward

As licensing costs rise, administration becomes more complex, and organizations look to accelerate AI adoption, many IT leaders are reevaluating whether ServiceNow is still the right long-term platform.

Join ANB Technologies and Atlassian for a practical discussion on what’s driving organizations toward Jira Service Management, what leading analysts like Gartner and Forrester are saying, and how to plan a successful migration with confidence.

 

Event Details:

  • Date: Wednesday, August 19
  • Time: 11:00 am (ET.)

 

You’ll learn:

  • Why organizations are making the move from ServiceNow
  • Key cost, AI, and operational advantages of Jira Service Management
  • Common migration challenges—and how to avoid them
  • ANB’s proven approach for a smooth, low-risk transition

Customer Spotlight: City of Corona’s Journey to Modern Service Management with Jira Service Management

The City of Corona achieved a 40% reduction in platform licensing costs after modernizing service management with Jira Service Management. 

Discover how the City of Corona partnered with ANB Technologies to modernize service management, streamline operations, and build a more connected service experience using Atlassian solutions.

See how the right strategy and implementation approach helped deliver measurable results while positioning the organization for future growth.

Latest Atlassian Updates

Stay up to date with the latest Atlassian innovations that are helping organizations strengthen security, accelerate software delivery, and unlock new AI capabilities. 

 
Jira Integrates with AI Coding Agents

Developers can now send Jira work items directly to AI coding assistants—including GitHub Copilot, Cursor, and Claude Code—with full issue context in a single click. This streamlined workflow helps reduce context switching and enables AI-assisted development directly from Jira.

AI Agent Planning Mode in Jira

Jira’s new AI Agent Planning Mode automatically gathers context, creates execution plans, and prepares implementation strategies before work begins. Teams can spend less time planning manually and more time delivering high-quality work.

Country-Based IP Allowlisting

Administrators can now strengthen security by restricting access to Atlassian applications based on approved countries and IP address ranges. This new capability provides greater control over product access while supporting organizational security and compliance requirements.

Stay Connected

Thanks for reading the August 2026 edition of The Velocity Report.

We’re committed to bringing you the latest insights, customer success stories, and Atlassian updates to help you modernize service delivery, embrace AI-powered innovation, and drive meaningful business outcomes.

If you’re exploring ways to modernize service delivery, accelerate AI adoption, or maximize your Atlassian investment, we’d love to connect.