JSM - ANB Technologies

Jira Service Management (JSM)

Jira Service Management (JSM) unites IT, Dev, and business teams on a single platform to streamline workflows, boost productivity, and enhance collaboration. With AI automation, customizable templates, and real-time incident response, JSM accelerates issue resolution and transforms service delivery across any team, making it a powerful solution for modern organizations.

At ANB Technologies, we specialize in helping organizations harness the full potential of JSM as an Atlassian Gold Solution and ITSM Specialized Partner. Whether it’s IT, HR, Facilities, or Procurement, we enable teams to implement and optimize JSM, driving seamless workflows, efficient operations, and exceptional service experiences across the enterprise.

Our Jira Service Management Services

With decades of industry expertise, ANB is committed to delivering services that create measurable impact across your enterprise. Leveraging our high-velocity accelerators, we ensure rapid and reliable deployments, unlocking the full potential of your platform investments. From tailored roadmaps to hands-on support, we streamline processes, implement advanced solutions, and equip teams with specialized training—all guided by a customer-centric approach that ensures a seamless and impactful service management experience.

Roadmap

Take Control of Your JSM Journey with a Transformational Roadmap

Develop a long-term, transformational strategy for growing your business around Jira Service Management (JSM) with insights from the most experienced leaders in the ecosystem.

At ANB, we provide clear and actionable Jira Service Management (JSM) roadmaps designed to deliver tangible results. With our roadmap, you’ll gain a step-by-step plan to quickly implement JSM based service management solutions, streamline workflows, and optimize service delivery across your organization. The outcome? Faster issue resolution, improved team collaboration, and enhanced employee productivity and customer experiences. By aligning your processes, technology, and goals, our JSM roadmap ensures you achieve measurable milestones while building a foundation for long-term success and scalability.

Process Design

Boost operational efficiency with customized, high-velocity process packs built on ITILv4 principles, streamlining workflows to enhance consistency and productivity.

Platform Implementation

Deploy AI-powered service management solutions designed for scalability, optimizing your operations to deliver faster, seamless service at every touchpoint.

License Management

Ensure cost-effective, compliant use of ESM platforms with expert guidance on license selection, renewal, and comprehensive management.

Managed Support

Gain continuous, dedicated platform support tailored to your needs, from break-fixes and upgrades to advanced administration and custom enhancements.

Training

Equip your teams with in-depth, instructor-led training that empowers them to maximize platform capabilities, driving greater productivity and value realization.

Roadmaps

Develop strategic, customer-focused ESM roadmaps that align technology initiatives with business goals, accelerating digital transformation and providing a clear path forward.

Process Design

Boost operational efficiency with customized, high-velocity process packs built on ITILv4 principles, streamlining workflows to enhance consistency and productivity.

Platform Implementation

Deploy AI-powered service management solutions designed for scalability, optimizing your operations to deliver faster, seamless service at every touchpoint.

License Management

Ensure cost-effective, compliant use of ESM platforms with expert guidance on license selection, renewal, and comprehensive management.

Managed Support

Gain continuous, dedicated platform support tailored to your needs, from break-fixes and upgrades to advanced administration and custom enhancements.

Training

Equip your teams with in-depth, instructor-led training that empowers them to maximize platform capabilities, driving greater productivity and value realization.

ANB’s High-Velocity Accelerators For Rapid JSM Deployment

Unlock rapid transformation across your organization with ANB Technologies’ High-Velocity Accelerators for Jira Service Management (JSM). Designed with a strategic focus on four key components—Process, People, Platform, and Data—our accelerators deliver rapid deployment and optimization, helping IT, HR, DevOps, and business service teams achieve high-impact improvements swiftly. Built on ANB’s deep expertise, ITIL and agile best practices, and insights from functional experts, this approach enables organizations to streamline service delivery, reduce response times, and elevate service quality.

With our High-Velocity Accelerators, ANB empowers each enterprise to benefit from integrated service management that drives productivity, minimizes operational bottlenecks, and enhances user experiences. As an Atlassian Solution Partner, ANB is your trusted partner for implementing tailored JSM solutions that maximize the platform’s potential and propel your service management to new heights.

Why Choose ANB’s High-Velocity Packs For Jira Service Management (JSM)?

ANB’s High-Velocity Packs are designed to accelerate JSM implementation, leveraging our experience and ITIL and agile best practices to provide a high-quality, comprehensive solution that reduces deployment time and ensures sustainable success. These packs cover every critical component—people, process, platform, and data—delivering a streamlined, efficient deployment tailored to support your organization’s service management goals.

Our High-Velocity Packs Include

Process Packs

Optimized and efficient processes powered by prescriptive, predefined, and easily configurable packs. Built on leading frameworks and industry best practices, these bundles include workflows, journey maps, KPIs, and more to ensure a rapid and effective implementation.

JSM Predefined Configuration

Pre-packaged Atlassian configurations that leverage the Atlassian suite and integrated technologies to deliver an accelerated, scalable, and supportable solution for efficient service management.

People

Empowering agents, employees, and system owners through change management and focused training. We provide knowledge articles, branded JSM portals, and engaging self-service experiences, ensuring a smooth transition and optimized user adoption.

Migration Template

Comprehensive architecture, data import templates, and governance recommendations that guide ownership and promote a sustainable, efficient service management solution, supporting long-term operational success.

Process Packs

JSM Predefined Configuration

Pre-packaged Atlassian configurations that leverage the Atlassian suite and integrated technologies to deliver an accelerated, scalable, and supportable solution for efficient service management.

People

Migration Template

With our High-Velocity Packs, ANB enables your teams to implement JSM faster, with high-quality standards and a complete methodology that covers every angle for transformative, lasting service improvements.

High Velocity Packs

ANB’s High-Velocity Accelerator Packs enable faster implementation of Jira Service Management (JSM), streamlining processes, automating routine tasks, and optimizing system performance. These packs help teams accelerate issue resolution, reduce response times, and improve customer satisfaction—all without compromising quality. Our high-velocity packs cover multiple areas:

ITSM Solutions

Jira Service Management (JSM) IT Services offers a comprehensive solution for managing and delivering IT services efficiently. It enables teams to handle service requests, incidents, problems, and changes with ease, ensuring seamless communication between IT and other departments. With features like customizable workflows, automation, and real-time reporting, JSM IT Services helps organizations maintain high service levels, improve response times, and enhance overall user satisfaction.

HR Services

Jira Service Management (JSM) HR Services provides a centralized platform for managing HR requests, onboarding, and employee inquiries. It streamlines HR processes by automating repetitive tasks, tracking requests, and ensuring timely responses. With customizable workflows and an easy-to-use interface, JSM HR Services helps HR teams efficiently manage employee needs, improve service delivery, and enhance the overall employee experience.

Enterprise Service Management

Enterprise Service Management extends IT service management capabilities across the entire organization. With JSM, organizations can centralize service management, enhance collaboration, and improve the efficiency of service delivery across all business units, driving greater transparency and satisfaction enterprise-wide.

Service Now To Jira Service Management

Service Now to Jira Service Management (JSM) Migration Service is designed to seamlessly transition your organization from Service Now to JSM. This offering includes a comprehensive assessment of your current setup, tailored migration strategies, and expert execution to ensure data integrity and minimal disruption.

Cherwell To Jira Service Management

Cherwell to Jira Service Management (JSM) Migration Service provides a comprehensive and streamlined approach to transitioning your organization’s service management platform. This service enables your organization to leverage JSM’s modern, agile capabilities for improved service delivery and operational efficiency.

Zendesk To Jira Service Management

Zendesk to Jira Service Management (JSM) Migration Service delivers a smooth, efficient transition from Zendesk to JSM. To ensure data accuracy and minimal impact, we offer a customized approach that includes a thorough system analysis, tailored migration planning, and flawless execution.