Hi there!
Welcome to the July edition of The Velocity Report!
This month, we’re recapping the biggest takeaways from our Team ’26 webinar, highlighting the latest Atlassian innovations, and sharing a new Forrester Total Economic Impact™ study that explores the measurable business value of Jira Service Management. Whether you’re modernizing your service management strategy or looking to stay ahead of the latest platform updates, we’ve got you covered.
Webinar Replay Available
Watch Our Team ’26 Recap On Demand
The biggest announcements from Team ’26 are here—and we’ve condensed them into one informative webinar. Learn about the latest Atlassian innovations, AI-powered capabilities, and product updates that can help your teams work smarter and deliver exceptional service.
Don’t miss your chance to hear our experts recap the event and share key takeaways for IT and business leaders.
The Total Economic Impact™ of Jira Service Management
Thinking about modernizing your IT service management platform? Discover how organizations are improving service delivery, increasing productivity, and reducing costs with Jira Service Management.
According to a recent Forrester Total Economic Impact™ study commissioned by Atlassian, organizations achieved:
- $9.5M in risk-adjusted benefits over three years
- 30% request deflection through self-service and automation
- 30% faster incident handling with AI-powered workflows
- Up to 25 minutes less end-user downtime per service request
Download the whitepaper to explore the full findings and see how modern ITSM can drive measurable business value.
Latest Atlassian Updates
Assets Now Included in Service Collection Standard
Organizations using Service Collection Standard can now access Assets, Atlassian’s native asset and configuration management solution, without upgrading to a higher tier. This update makes it easier for teams to track hardware, software, and other critical assets while improving service management visibility and control.
Rovo Expands with Web Search
Rovo can now incorporate web-based information alongside internal knowledge and connected applications, helping teams access more comprehensive and current information. By combining company data with external sources, Rovo delivers richer AI-powered answers and insights directly within the Atlassian ecosystem.
Runs on Atlassian Program
Atlassian’s new Runs on Atlassian program helps customers identify Marketplace apps built entirely on Atlassian-hosted infrastructure. Apps that earn the badge support enhanced security, data residency alignment, and greater governance controls, making it easier for organizations with strict compliance requirements to evaluate trusted solutions.
Coming Soon: Why One Enterprise Replaced ServiceNow with Jira Service Management
When rising costs, increasing platform complexity, and changing business priorities prompted a reassessment of their ITSM strategy, one enterprise chose a new direction. Learn what drove the decision, how the migration was executed, and the business outcomes achieved.
Stay Connected
Thanks for reading the July edition of The Velocity Report.
We’re excited to continue sharing insights, updates, and opportunities with you each month as we help organizations accelerate transformation, improve service delivery, and prepare for the future of work.
If you’d like to connect with our team or learn more about anything featured above, we’d love to hear from you.
