Deliver Faster, Smarter Service Across Your Enterprise with Jira Service Management
Give every team — IT, HR, Facilities, Procurement, and more — a modern, unified way to support employees and customers.
Why Organizations are Leaving LEGACY Service Management tools?
Legacy ITSM tools slow teams down with outdated interfaces, high costs, disconnected systems, and long, manual backlogs that drive up cost and frustration across IT, HR, and Operations.
Jira Service Management offers a modern, flexible, AI-powered alternative that brings teams together to deliver service at enterprise velocity.
Why Teams Choose Jira Service Management Today
Deliver value fast
Tune Jira Service Management to your unique requirements – without the complexity of traditional ITSM solutions. Start quickly and optimize your service desk for your team’s unique needs. Empower teams across the business to build their own projects with AI-powered configuration, and use natural language to quickly and easily build advanced automations. And scale as you go, with features like customizable templates, dynamic forms, and AI-powered project configuration.
Empower all service teams
Service management isn’t just for IT. Make it easy for teams across the business – from HR to Legal to Facilities – to streamline requests, centralize knowledge, and work the way they want.
Provide seamless, always-on support with the virtual service agent. Automate common support interactions and respond to help-seeker queries with AI answers generated from your knowledge base.
Accelerate Dev and Ops
Connect Dev and Ops teams on a single AI-powered platform to supercharge collaboration across changes, incidents, and requests – all while managing risk. Accelerate agent workflows from triaging to resolution. Get AI-powered recommendations to prioritize, assign, and take action on tickets. Summarize tickets and transform your writing to ensure fast, clear communication
The future of AI-powered ITSM
Watch this video to gain deeper insights into how AI-powered JSM can elevate service operations, boost efficiency, and enhance the overall employee and customer experience.
Ready to move beyond legacy ITSM?
About ANB Technologies
ANB Technologies is an Atlassian Gold Solution Partner and ITSM Specialized Partner with certified experts and years of experience across the Atlassian platform. We help organizations transform enterprise service management (ITSM, ITAM, HRSM), Agile, and DevOps.
To learn more about ANB Technologies Atlassian service offerings, visit our website at: https://www.anbtechnologies.com/atlassian-services/
