Cut the complexity of Ivanti Neurons. Switch to a modern, flexible service management platform that scales.
With Cherwell’s support ending, avoid legacy service management systems like Ivanti Neurons. Bring IT, dev and business teams together with Jira Service Management.
See why customers switch to high velocity Jira Service Management
Ivanti Neurons is a legacy ITSM tool with little new development and an outdated user interface – a hard-to-navigate platform built on legacy infrastructure. Jira Service Management offers a robust, modern alternative with a user-friendly interface that brings development, IT, and business teams together on one flexible, AI-powered platform to deliver seamless service at high velocity.
Accelerate Dev and Ops
Connect Dev and Ops teams on a single AI-powered platform to supercharge collaboration across changes, incidents, and requests – all while managing risk.
Empower all service teams
Service management isn’t just for IT. Make it easy for teams across the business – from HR to Legal to Facilities – to streamline requests, centralize knowledge, and work the way they want.
Deliver value fast
Tune Jira Service Management to your unique requirements – without the complexity of traditional ITSM solutions. Get started fast and and scale as you go, with features like customizable templates, dynamic forms, and AI-powered project configuration.
Smarter ITSM, powered by AI
AI helps support and operations teams stay ahead by predicting issues, suggesting actions, and automating resolutions. With a modern ITIL approach and powerful AI, Jira Service Management accelerates incident resolution, streamlines DevOps workflows, and enables teams across the organization to run their own service desks without unnecessary bloat.
Why customers leaving Cherwell are choosing Jira Service Management over Ivanti Neurons
Trusted by over 60,000 customers worldwide
“We could implement the Premium version of Jira Service Management and still save $67k on licensing costs in comparison to ServiceNow.”
“All your ITSM competitors are these monolithic solutions that start at a list price of half a million dollars and need an army of consultants to get started.”
“With Jira Service Management, everything started to flow… We could finally link projects and use dashboards between our service management solution and Jira Software… We expect to save 70% this year on licensing costs alone.”
Choose Jira Service Management and empower high-velocity service for every team
Bring development, IT, and business teams—HR, finance, marketing, and more—together on one platform that scales with your organization. Unlock AI-powered capabilities to modernize IT and accelerate service delivery:
- AIOps for alerts, requests and incidents
- Rovo Agents for incident response
- Multilingual virtual service agents
- AI agent incident reviews & insights
- AI-generated summaries and knowledge management
- HR service management with Teamwork Graph
- Asset Management & configuration Management
- Employee support and request types
- And much more
Whether you’re a small DevOps team or a global enterprise, Jira Service Management delivers the flexibility and velocity you need.
Ready to move beyond legacy ITSM?
Don’t let outdated tools like Ivanti Neurons or unsupported platforms like Cherwell hold your organization back. As an Atlassian Gold Solution Partner and ITSM Specialized Partner, ANB Technologies has successfully guided enterprises through seamless migrations from Cherwell to Jira Service Management helping IT, Dev, and business teams unlock the power of a modern, AI-driven platform.
Ready to modernize ITSM? Reach our Atlassian-certified experts at jsm@anbtechnologies.com
About ANB Technologies
ANB Technologies is an Atlassian Gold Solution Partner and ITSM Specialized Partner with certified experts and years of experience across the Atlassian platform. We help organizations transform enterprise service management (ITSM, ITAM, HRSM), Agile, and DevOps.
To learn more about ANB Technologies Atlassian service offerings, visit our website at: https://www.anbtechnologies.com/atlassian-services/
